Cancellation and Refund Policy
Last updated: May 13, 2026
Subscription Policy
At FollowlyApp, we provide Instagram follower analytics services through a subscription-based system. Our policy is designed to reflect the unique nature of analytics services and the resources required to maintain these innovative solutions.
We do not offer refunds under any circumstances.
Key Policy Points
Non-Refundable Subscriptions
- All subscription payments are non-refundable
- Subscription services are provided on an as-is basis
- Once a subscription period has started, it cannot be refunded
Service Understanding
By purchasing a subscription, users acknowledge:
- Analytics data is dependent on the quality and format of the data you upload
- Service performance may be affected by changes to Instagram's data export format
- Results may vary based on your specific Instagram account and usage patterns
- We are not affiliated with Instagram or Meta, and cannot guarantee compatibility with future changes to their platform
Policy Overview
- Subscriptions are final sale and cannot be partially refunded
- Unused subscription time cannot be exchanged for cash
- Users are advised to carefully consider their needs before subscribing
- You may cancel your subscription at any time to prevent future billing
Cancellation
You may cancel your subscription at any time through your account dashboard. Cancellation will stop future billing but will not generate any refund for the current billing period. Your service will remain active until the end of the current billing period.
Contact
If you have any questions about our cancellation or refund policy, please reach out through our contact form or support channels.